How Do You Communicate with an Inmate in the Dona Ana County Detention Center by Phone
Follow these instructions on how toopen an account with GTL Connect Network (aka Viapath Technologies)
- Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
- Pin Debit - This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
- Voicemail - You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Dona Ana County Detention Center, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.
For full instructions on the Dona Ana County Detention Center Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out ourInmate PhonesPage.
How to Bail out an Inmate in Doña Ana County
To Bail out or Post Bond for an Inmate in Dona Ana County Detention Center follow these steps:
- Log in, Register or sign in as a Guest.
- Select Dona Ana County Detention Center
- Select the Deposit 'type'... Inmate Account or Friends and Family Account.
- Follow the Instructions.
For complete Instructions on How to Bail or Bond an Inmate in Dona Ana County Detention Center, check out ourInmate Bailpage.
Depositing Money for Communicating with an Inmate
How to Make a Deposit for Phone, Email or Visitation using GettingOut.com
Dona Ana County Detention Center uses GettingOut for some or all of its communication services with an inmate.
If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:
- Online- They accept all major credit cards including Visa, MasterCard, Discover and American Express.
- At the Dona Ana County Detention Centerusing the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Dona Ana County Detention Center mayrequire identity verification so bring your driver’s license or some other form of ID.
- By phone by calling866-516-0115- They havebi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
- By using their app, either Android or iphone. - All credit cards mentioned above are accepted.
For all the information you need to know, including tips, guidelines and warnings about depositing money in a Dona Ana County Detention Centerinmate's account for communication services, check out ourSend Moneypage.
How Inmates Can Use aTablet to Access Services at Dona Ana County Detention Center
To find out how to get access to a tablet for inmate read the following:
1. First, Register or Sign In to GettingOut/GTL
2. Purchase the services you want for your Dona Ana County Detention Center inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.
To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out ourTablet RentalPage.
How to Communicate with an Dona Ana County Detention Center Inmate by Mail and by Email
To mail or email an inmate in Doña Ana County follow these steps:
When mailing a letter or postcard to an inmate, please follow these instructions:
- All mail sent to an inmate at the Dona Ana County Detention Center must include the sender's name and mailing address in the top left corner of the envelope or postcard.
- All mail must include the facility's address, as well as the inmate's name and assigned number.
- Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
- The Dona Ana County Detention Center has a zero-tolerance policy regarding mail violations.
- All the information you need to understand mail and email policies can be found on ourInmate MailPage and ourText/Email an InmatePage.
Emailing Messages & Photos
Facility_name_1} contracts with GTLGettingOut, the same servicethat handles iInmate Phone Systems and Video Visitation, forsending secure messages and photos between you and your inmate.
If you are not already registered, do so here, or Log in.
Then use the Facility Finder to:
1. Select Dona Ana County Detention Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.
- Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.
- After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
- You can also send your Doña Ana County inmate photos and videos.
Customer Service Questions
'Online' Contact Form, or
Call 866-516-0115
Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.
All the information you need to understand mail and email policies for Doña Ana County can be found on ourInmate Mail Page and ourText/Email an InmatePage.
How Do You Visit an Inmatein Dona Ana County Detention Center?
To visit an inmate in Doña Ana County, whether by video or in person 'at the jail', follow these steps:
Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on ourVisit InmatePage, Doña Ana County remote video inmate visitation can be done using the services of GettingOut.
There are three ways to remotely visit your inmate in Dona Ana County Detention Center:
1.Using the GettingOutKiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOutapps.
To remotely visit an inmatein Doña Ana County follow these steps:
1. Start by confirming that Dona Ana County Detention Center's Video Visitation is working correctly by looking up Doña Ana County here.
2. The next step is tocreate an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Dona Ana County Detention Center, and then theinmate you wish to communicate with.
Other Doña Ana County Services provided by GettingOut:
- Phone Calls &Voicemail
- Email, Photo & Video Sharing
- Inmate Tablet Rental
- Deposits
Customer Service
If you have any questions about the Dona Ana County Detention Center Visitation Servicesyou can call them at 866-516-0115.
Frequently Asked Questions
* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers andclergyvisitation in Doña Ana County, can be found on ourVisit InmatePage. Dona Ana County Detention Center Phone: 575-647-7600
How to Send aSecure Email Message to an Inmate in Doña Ana County
To send a secure email message to an inmate in Dona Ana County Detention Center follow these steps:
- Register with Access Corrections by creating an account.
- Select New Mexico, then select Dona Ana County Detention Center, and then the inmate you want to send your message to.
- Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
- NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and couldbe used against your inmate in court.
For all information on how toText/Email an Inmatein Dona Ana County Detention Center check out ourSecure Messaging GuideforDoña Ana County.
How to Send aCarepack Commissary Package Directly to an Inmate in Doña Ana County
To send a commissary carepack (food, snacks and goods) directly to an inmate in Dona Ana County Detention Center follow these steps:
- Select New Mexico, then select Dona Ana County Detention Center, and then select the 'Send a Package Order' option.
- Register and create an account withAccess Securepak, for Doña Ana County.
- Choose the inmate and the products you want shipped to them, and input your payment method.
- NOTE: There may be a limit on how much product you can send your inmate in Doña Ana County at any one time.
For all information, tips and available items for shippingCommissarypackages to an inmate inDona Ana County Detention Center check out our Commissary Instructions PageforDoña Ana County.
How to Send Money to an Inmate in Doña Ana County
To send commissary money to an inmate in Dona Ana County Detention Center follow these steps:
- Register with Access Corrections by creating an account.
- Select New Mexico, then select Dona Ana County Detention Center, and then the inmate you want to send money to.
- Choose the amount of money you want to send, and input your payment method.
For all information on how toSend Money to an inmate's accountcheck out our full money and commissary guide forDona Ana County Detention Center.
